Amazon return lost in transit reddit. I cancelled my prime and closed my Amazon account.

Amazon return lost in transit reddit I recieved my refund that night. despite escalating the case, everyone insisted An Item I purchased from Amazon a while back has been listed as being lost in transit. Hello! What is the most likely causes for a product to be suddenly “delayed in transit”? The tracking number includes the first three letters TBA. The third time, it was an Echo Show during a Lightning deal that arrived with a cracked screen. The IRS gets millions of pieces of mail every week. I talked to customer service and since the tracking info showed the item had been delivered to their warehouse weeks ago, they refunded me again. The buyer had asked me through message for a refund. Monday I dropped off 2 returns, one of them in an Amazon Prime box and the other in some other one I had. Can they make money if there’s some loss? Of course. I asked her to email me AppleCare return confirmation and a copy of our conversation and she immediately ended the chat. I contacted Amazon support through online chat, to which they were absolutely useless. $350 return. You don’t want to put yourself at a greater loss if you don’t think you can fix it and resell it. I honestly need a company with relatively fast shipping and a large selection. today I received a email from Amazon that they are waiting for the item. Amazon returns tend to be RS1 labels, so we show up, take the package, and leave. I've only had One item lost in transit but I'm still kind of cheesed off about it because I've never seen that product come up again on Vine. I put the label on the box and put it on my porch for UPS to pickup. If I cancel an item in transit that was purchased for over $100, no Unsure since you said they're lost in transit. View community ranking In the Top 5% of largest communities on Reddit. I threw away the original box the item came in. When I go on amazon to check the status, nothing pops up except the return process has been started. When I looked at amazon, for those 3 items, the status is, 'refunded, return in transit'. Did I just screwed out the movie because the price went up? Yes. What if, hypothetically, they both were delivered at the same time and I didn’t So back on October 2 I returned an Apple Watch via UPS to Amazon. I went to check the shipping updates and there were two new updates. if amazon refuses to refund then open a dispute with your credit card. I’ve never heard of someone starting a claim on an Amazon return in my three years of experience. I’ve initiated the claim but they rejected because it’s a Amazon return and Amazon has to raise the request. 3 weeks later. Based on your experience I will file a dispute with Visa. Funny thing is the support agent is telling me the item is still in stock but it's not. This month I returned an expensive monitor, unused. On 11/13, Amazon said the items could be lost and to come back on 11/14 to request a refund. I don’t have anything to add but this is at least the third story I’ve seen on Reddit over the past few weeks about buying a laptop online from Amazon, Target, or Walmart and having an issue - either receiving the wrong item and the store not being helpful, or what happened in your case. They have a drop box that was broken. Today 06/11, tracking changed to, "the package might be lost", I contacted customer service which were not helpful, and informed me that a Nothing about this signifies to me that your package has been lost. Buyers ship back the wrong product, similar product that is obviously older than the one supplied, claim item never received I work for Amazon in the U. So my package was delayed and eventually lost in transit. Amazon loses lots of shipments, unfortunately. That’s normal as refunds are usually issued immediately when your box is scanned/dropped off. -seller policy claims “We are NOT liable for lost packages” -Item gets stuck on arrival scan, item missed the delivery date by 4 days and is still stuck on arrival scan to this date -I call UPS and they say to file a lost package claim, UPS says after 8 The bookshelf goes for $175 brand new. The other item has been marked Return In Transit Items I cancel in transit are typically refunded quickly and automatically, less than a week, if the item was less than $100. Amazon's answer to this was to cancel the Amazon account and let the people gave the phone. make sure u keep that drop off receipt to show ur cc u dropped off the return and it was lost and that amazon is refusing to make a claim with the post office and refund. We shipped it to amazon as 2 of the 6 packs to a box. Apparently Fed-Ex lost the first tire that was shipped! Common Reasons for Delayed Amazon Returns. I worked at the customer return department where people would actual put bricks in phone boxes and return them. I contacted Amazon who requested i wait 24-48 hours and someone would contact me. Amazon provided me a pre paid Hermes returns label. I figured the driver would just pick up the PC along with the other one. However, Amazon then emailed me and said that they had reviewed the order and my account and were not going to issue the refund because "the number of refunds in your account exceed the expectation. There should be more free return drop off points. 5lbs at the time the items were put in the box at UPS. Go to amazon r/amazon • by Bomcom. Sending an item back to Amazon and it's one of the 'We'll refund you when we get it' types, however after arriving at the local hub (Atlanta) on Friday 5/31, it's been in 'Your package is in transit. In some tests, they're charging customers for returns and in others they're forcing customers to return to specific, non-UPS locations. Sharing the funniest damned product reviews on Amazon! Amazon has the right to terminate accounts if you violate their policies and agreements. I agree that Amazon communications have been terrible since they’ve done the layoffs. I should get my refund instantly in that circumstance. And we know how Amazon feels about more money. Just got Amazon is bringing ads to Prime Video and will charge you to avoid them / $36 year increase for status quo! Called UPS and they told me the package is lost and I will need to file a claim with Amazon (because they provided the shipping label). Sad thing is I live with dogs and they chewed up box the 1st cable came in. 39 votes, 35 comments. Nope. I don’t have the receipt and UPS neither UPS is listening nor I returned an item worth almost $200 to Amazon a week and a half ago through UPS. Alibaba is a large marketplace connecting (mostly) Chinese suppliers with (mostly) western companies. You should wait for your return, and, if Amazon claims you did not return the item, you should send them a picture of your receipt as proof you did. I’ve had countless returns with Amazon, and even the few times I had to apply more effort than usual, I have never heard “"All items purchased from Amazon. I contacted them to see if they wanted me to send it back and they said I could keep it. Sketchy on amazon's part for not just telling me it was lost on the tracking updates. Today, 11/14, I chatted with Amazon and they said the items were probably lost and I could request a cancelled delivery which I did. Amazon told me they would send a company to pickup the packages soon which I accepted but asked them to call me in advance so I could have the packages ready since I was using the iPad as my daily device still. However, when I asked an associate about it, they said it was lost in transit. Dropped off 5 packages. Makes me want to buy future laptops in person Lagged my connection a lot so I started a return and bought the 2nd one from Amazon Basics which I'm now currently using cuz its solid. They said just to keep it. I bought a pair of headphones ~$230. It still says my original AirPods were delivered. I bought an Honor 7C phone (£115 down from £170). Amazon paid for the return costs and I used the prepaid shipping label to ship the item back to them. I returned the boots in less than 24 hours after receiving them, using the UPS label Amazon supplied, and even though Amazon received the return, I was not refunded. I cancelled my prime and closed my Amazon account. If the package is lost, I need the tracking to actually show it's lost or Amazon will just keep telling me "it's in transit". no replacement however. Nevertheless, for whatever reason receipt of that return isn't registered in their system. I ordered a Kindle oasis. Amazon will replace most lost or stolen packages under its “A-to-Z” Guarantee Protection. It just says "Now Expected Today" I can no longer track it in any way. Amazon wouldn't be able to get you return it with our you paying for the return thus they won't except that. Canada Post is at the corner of every area, while Purolator not always a 5 or even 10 minute drive away. Amazon closed his acct afterwards without +1 for amazon returns except when you’re the buyer and you get someones return thats missing pieces making This has happened to me 4 times since Christmas. No update other than “delayed in transit. Select Request refund. Even though the package was 5. Item was £500, tracked only covers £150. Your first step is to send another shipment of product to Amazon ASAP so you have stock available for sale. Locate your order in the list and click Problem with order. You are not legally required to inform Nordstrom of third If your item is high priced then I probably would but you also need to factor in how much it will cost to return it. Amazon is currently running A/B tests with their return policy. Once I got a beat up package over a month after its scheduled arrival date and Amazon had already refunded it. your cc company should help u out. It’s probably sitting in an IRS building waiting to be typed in. They won’t do anything despite UPS confirming the package is lost. A few days later she got a shipping notice. I want to know if they are likely to reverse this refund if UPS can't find the My item was lost in transit as well and it showed a return label also. Since the new return policy change I will not be renewing my Prime membership in May. Don't post any product link here as this place is a discussion platform. The ease of returning items with Amazon and quick reimbursement was a staple of their success. This also works when items are in transit. If the item's offered by a third party seller, regular CS can't do anything but offer a refund so you can "order it again" (tried it myself once in the hopes that my own lost in transit item could just be resent), but since you didn't actually pay anything there's nothing to refund. Second time this year. Whether you are visiting for your first time, are a long-time GM, an ex-GO, this subreddit is a global community to celebrate our favorite villages, people, places, quirks, traditions, and I’ve had hundreds of items missing from shipments. This has happened multiple times now, almost always when Amazon ships using their own service. Edit to add this: if you return your xfinity equipment keep that receipt forever as well. Welcome to /r/TTC, the unofficial subreddit for the Toronto Transit Commission! We are a community of TTC riders, transit enthusiasts, and employees who share a common interest: ensuring the TTC is safe, reliable, and accessible for everyone. On the 24th, they started showing a disclaimer that it might’ve been lost and to please contact customer service. Its been 20 days since the parcel was pickup. What do you think this could mean? I’m in NYC and it’s been sunny weather everyday so can’t be that! Amazon does not have a published policy for lost returns. Calls to customer service were a waste of time, as I kept getting different stories about having to wait anywhere from 30 to 60 days for a refund--even as a Prime member! Panic can set in when you get a reminder from Amazon to return an item that you have already returned. The package was supposed to arrive within two days of purchase but it has now been over two weeks. I'm having a similiar issue, except I used an ebay-provided label and my returned item is lost in transit, or rather, no movement and shows it at a post office on the opposite side of the country. Several factors can contribute to delays in processing Amazon returns: Lost in Transit: Returns can be lost due to incorrect shipping information or issues with the courier One of which totaled more than $200 and because I was instructed to return multiple order# into one package per Amazon instruction, it was a nightmare that took 2 hours+ and counting trying to figure out all the order# for that one package when I chat Amazon associate online - they insist they couldn't pull all those order # together (when I clearly got an instruction email from Yeah, I’ve jumped ship to Walmart. When something doesn’t make sense, it’s usually because something is missing. Decided i wanted to return. I would advise you talk to a rep about the situation to make sure its not lost because apparently, amazon doesn't tell you if they What does it mean when Amazon customer support tells me that the return is still in transit but the UPS return tracking number shows that it has been delivered to them good news is that they told me my refund is assured and will eventually be issued refund by the end of month even if my returned items somehow got lost with them. If Amazon said you can ask for a refund now, you may as well ask for the refund and re-order the item. The way I understand it is Amazon is basically on the hook for shipping if something goes wrong that is not your fault. I’ll be buying more local and help support the brick and mortar stores. If it was returned with a label provided by the seller, ebay would force a refund if the seller didn't refund you within 2 or 3 days. Amazon need a receipt that pickup was made and UPS need investigation request from Amazon to track it. Then I check my order status on the 15th of February and the status changed to package is undeliverable and will be sent back to the seller (which is Amazon) I then call there support number and was told the package was lost in transit on February 11th, the same day it was suppose to be deliver to me. So here's the issue: this is NOT a case of sending back an item that was somehow lost in transit. I had a $2,500 PC returned back to Amazon the other day. This subreddit is only for those who have been invited by Amazon. 00 Whole foods doesn't give receipt. Then later another amazon person contacted her and asked why she had not sent it back for a return yet. The package never came and Amazon gave the option to “cancel and refund”. Last week I contacted Amazon to manually request a Canada Post return label since Purolator is far from my place and the pickup options wasn't available. If the carrier does not inform Nordstrom that the package was delivered, you will be able to keep the items for free, but it will count against your percentage of orders refunded for future refund considerations. Hello, Please bear with me because this might be a long post. The consolidation method can take weeks to arrive at an Amazon returns facility and for them to finally open the box and receive the returns. According to the return status, they were supposed to receive it on the 21st of January. Get the Reddit app Scan this Amazon lost my return item and now saying they didn't get it . No word from amazon or USPS or any kind of "Out for Delivery" The Price of the movie has increased by 5 Dollars in that time. Outside of Vine, I’ve had two items get lost in transit. To suggest that Amazon just says screw it on $1,000 of iPads because the price considers they will lose some profoundly misunderstands loss prevention efforts at retailers. I think it's a post A subreddit for Etsy sellers on Reddit to collaborate and discuss techniques and experiences selling their products and building their I work with an Amazon 3rd party seller and although we ship tens of thousands of items a day our returns department is limited to 6-7 people. I called UPS to check on the status of the package and they said the package was lost on Nashville TN and they don't know where it is. You'll need to file a grievance with both companies. This is a return so the buyer got the item and returned it Not to side with Amazon and I just want to present you a different point of view, but in this case the seller loses, (they lost the item if the package is actually lost, they lost money from the shipping and return shipping, OR lost money from the diminished value of the return item). Just show QR code. true. I had UPS pick it up and I have the tracking. Please follow RULES. I apologize that you haven't received a refund for the item you returned. During our busy season returns get backed up multiple days. To request a refund on an eligible order: Go to Your Orders 3. Enter your comments in the text You may have even personally dropped it off at the UPS store or post office, but apparently your return is lost somewhere between you and Amazon, perhaps stuck in a corner of a USPS warehouse, or in a UPS Amazon Vine is a small invite-only group of prestigious product 8:00 PM Package delayed in transit (The "carrier facility" is in a town about 5 miles from my home. I had bought and returned 5-6 items back in June. I chose to get a refund because I found an item I actually liked more for a lower cost at a different store. Even though the damaged unit showed as returned, it got flagged because the first (lost) order was never returned. It departed the facility at 4:22pm today. One of the lost items showed up in my mailbox about a month later. My 2 personal packages are in transit and my 3 Amazon packages when I track on ups just say label created. One of which totaled more than $200 and because I was instructed to return multiple order# into one package per Amazon instruction, it was a nightmare that took 2 hours+ and counting trying to figure out all the order# for that one package when I chat Amazon associate online - they insist they couldn't pull all those order # together (when I clearly got an instruction email from I received a package a few days ago but it's not functioning like it should. Lost and Unclaimed Items: If the package lacks a return address or the return address is invalid, USPS holds the package for a certain period (usually 15 days). Was this a complementary thing or did the lost item make its way? I recently ordered something from Amazon, but after a few delays Amazon's order status finally said "your package may be lost". I think they do this because if the item does end up being delivered they want you to return it. Hermes now confirmed loss in transit. I also had another package which I scheduled a pickup for via Amazon to be returned. And if it doesn’t arrived on time, I can get refund. A guide to Amazon delivery delays and how to get a refund"Package delayed in transit" is the last update any Amazon shopper wants to see with click the “Returns & Orders” tab to access your This agent Thanks for this post. And I sent them UPS proof of delivery stating the delivered package was also The tracking number starts with TBA so I'm guessing that means that the "carrier" is Amazon instead of USPS/UPS/FedEx/OnTrak. They didn't. Yikes. The whole situation makes me feel crappy and powerless how no one wanted to help. The one in the Prime box (call this box A) was scanned and so was the other. This has been frustrating. The item never reached us and this is confirmed by the tracking. I received an email from Amazon that my return was not received by Amazon's return center, and I was charged $40 for the item again. Have bought thousands of dollars worth of products which have been great. So I contacted them and I was told it was lost in transit and they'd refund me. If it's been 2 months since they lost the shipment, the shipment will soon become available for reimbursement. Unless I return the item I will be recharged the purchase price. 3400 orders , $188k spend 235 returns Had two defective items in the past 90 days. Come to find out, it’s missing four shelves and a few other pieces. Still I got a email saying that Amazon acknowledged the return. $269 for one sold and shipped by amazon, After 45 days of them receiving it , i had to call several times for a refund, multiple excuses given , finally the rep did a “account adjustment” and refunded it , however the return still shows processing at It’s not lost. No "return pending" or anything like that on the site. Nothing really changed they just don't offer the immediate dropoff scan refunds for every product. I work specifically in the Customer Returns department but have a ton What happens now? Can seller say it hasn't arrived and eBay just refund them, or compensate both sides and eBay can claim off the label (or seller who provides label can). Good luck, I hope it's quicker for you! Damn, I wish had more useful info for you, but you've done everything I would've done and gotten nowhere. I'm nervous something went wrong, I asked Amazon customer support and they asked if I have the return receipt. The only thing UPS does is deliver the package. "OK, I see here that it wasn't scanned by UPS or anything, so I can't do anything or even start a claim for you. almost2 months wtf. They made me wait until the allotted 30 days per item -- waiting to make sure the item was lost in transit -- Return of $$$ item lost in transit TLDR: After 23 days of limbo I was credited for an expensive return that UPS lost. ” Makes you wonder what’s On 11/12, Amazon said I should expect them by EOD. I scanned an expensive item into for Amazon return despite having a tracking number (that says the status is unknown), 2. UPS says it never entered their system so it's considered lost in transit and i need to contact Amazon for it. The paper instructions and box was thrown away. It’s frustrating, and you can file an A to Z if you feel they were in the wrong, but for the most part customers have all the power in retail. If I ordered a new one off Amazon, took the pieces I needed out, and then returned it and said it had “missing parts”, would Amazon know what I’ve done? In the mobile app go to view order detail, scroll down to tech support list, click desired item, then click Chat Now, and when the amazon messaging assistant shows up, click on option no longer wanted/needed, then choose return for refund and just follow instructions from then on. I lost about $300 on those rings, money that we saved up a couple months to buy. My items are $15-$20 so I have never had someone return unless they just wanted to return it because they changed their mind. -Calls Amazon- I need to make a claim on this return because UPS had apparently lost in transportation and told me to make a claim with you guys. The facility is across the country. The items are Amazon Essentials which should be their own products and they still fuck it up. however, after six weeks of the return being delivered, i contacted cs due to a continually delayed refund. The package is sent back to the original sender’s address, assuming the return address is valid and legible. So you could return the Strix and use the free EVGA or just sell the EVGA. 5 months down the line of after stalling and delaying, Amazon a to z guarantee refuse to pay out. Paper returns are taking 5-6 months. And weeks kept going by where I didn’t receive a refund and the product has been marked as lost transit. Just be aware several amazon warehouses including fulfillment and delivery stations were closed for a couple of days due to smoke. Amazon told me part of my returned order was missing. I have contacted Royal Mail earlier, rep checked GPS tracking, it seems that the parcel might have been dropped off at the wrong address. Ok. I was issued a refund for all of them. Ok, amazon told me the 700$ monitor (I ordered in black friday) will be delay till 30th. Package is delayed in transit. Of the several orders, only 1 is now registered as package is in transit, refund initiated. I was on the phone with Amazon supervisors and UPS representatives every week. That's typical for Vine customer service. I looked it up online and it says a lot of the time Amazon lets customers keep the item if it does arrive but I couldn’t find anything on if refunding sends it back. Luckily, customer service was very helpful when I called and I had the funds back within 48 hours. The process for paper returns is very manual. Then it said I could request a refund which I of course did. You may have even personally dropped it off at the UPS store or post office, but apparently your return is lost somewhere between you and Amazon, perhaps stuck in a corner of a USPS warehouse, or in a UPS clearing center, or it may even be lost at Amazon’s I really make sure to stress prior that Amazon did receive the package x amount of days ago and the courier has confirmed that. This is an agreement between The UPS Store and Amazon, not UPS. I bought it August 8th, got it August 9th, and Returned it August 10th early in the day. According to the last few updates it did make it to my state but it was delayed several times since and appears to have bounced around between different facilities within the same city for the What you did was cancel an order /refuse delivery, which essentially is requesting a return as far as processing goes. If you’re uneasy about it just I returned two items via Kohl's Dropoff option more than a month ago, but only one of the items is marked as Return Complete in my history. Soliciting of any kind will not be tolerated. USPS deflected blame and lied unless we jumped through hoops to provide hard concrete proof, the seller didn't seem to care, and someone a few buildings down probably got them and threw them in a drawer. Is there any hope my package might still arrive? ----- Sunday, January 15 10:12 PM Package arrived at an Amazon facility. Is it theft during the shipping process, a lost tracking label, something else? Also, when the This is what Amazon replied:m (I’ve marked the tracking number) Hello, My name is Andrea, member of the leadership team of Amazon Customer Service I'm glad to assist you today. After it came Amazon on the chat told her to keep it for free and they would not charge her. You can discuss here about selling on Amazon, FBA services and ask anything related to Amazon. I had the option to return it to the Amazon Fresh location next to my house and was told refunds get sent quicker since it is a direct Amazon location. This was an Amazon Prime order, auto-authorised return using Hermes label issued by Amazon. I return everything with the ups option and I keep the receipt forever. I’m stuck on “item is on the way back” as well, except I went directly to an Amazon locker + distribution center cause I thought it would be quicker, I went in and dropped it into the returns, the kiosk printed out two return tickets I put on Same. Heres the issue, box A was scanned and he Missing Return Shipping Label High value item lost in transit Amazon Vine is a small invite-only group of prestigious product reviewers. Get the Reddit app Scan this QR code to download the app now. Should I give up and reorder since the items are on limited time sale or are they likely to not be lost. Hi guys, I need your help. It took me nearly 3 months to get $200 back because the original item was lost in transit and the replacement was damaged upon delivery. ) Haven’t had a Vine item get lost yet. Guarantee you my bank would've approved the claim if they had the chat history. I currently work at LEX2 in the LEX returns node. The tracking info showed the item was delivered to Amazon over a week before Amazon finally updated the status on the return page and issued the refund. It was 2 units of a “6 pack”. Item seems to be lost in transit. I have returned an item using Royal Mail Tracked 48 returns service - label was provided by the merchant and they’re the contract holder with RM. And everytime I get this message with no context I know I won't get my package. I ordered two items Dec 16th, suppose to be here by the 19th. It was a textbook for a college class. I returned two items in the last 30 days and both took around 15-17 days to get reimbursed. The rest looks like it didn't get registered properly. One of the items I had returned 6 months earlier. It appears that Amazon is deliberately crippling the return experience. Hmm! I would love to see chat transcripts of these types of post because they just don’t jive. Have been shopping on amazon for the past 2 years. Absolute not the case. . Select “Package didn’t arrive” from the list. Only Amazon will know what box your item is linked to, even the stores don't have that So I sold a necklace on ebay and the package winded up getting lost in transit. Tracking information shows the return was delivered and received by Amazon's returns center in Lexington THREE MONTHS ago. Paper returns are data transcribed by employees. It was probably a warehouse issue and won’t screw over the driver. At this point Amazon returns feel straight up fraudulent. com are made pursuant to a shipment Two weeks ago today I placed an order and a label was created but nothing ever happened beyond that point. My question is if at 30th I still can’t get my monitor, can I make a replacement with same price same monitor? Depends if the product is shipped and sold by amazon , even if it is not scanned in their fulfilment centre once 30days are passed after the first scan of ups they are suppose to refund you , in my case it was lost in transit by ups itself , after waiting 30 days amazon gave me a form NOC i guess , after that i was refunded , even it was lost by ups 💀 Suddenly the tracking is missing. It is the 29th and now I cant even track my package as it is lost in transit. (I notified Amazon CS to let them know and they told me to just keep it. Sometimes things get lost because they get jammed in the sorting machines and the machine mangles it. Most of the times they come back up in inventory. During this time, USPS tries to locate the recipient or sender. Am I still able to initiate a return with Amazon? If so, do I just pack it up in a random box? All I have is the item. Three of them got delivered back to Amazon return center and i got a refund. They sent me a “not sellable” inventory item. We're updating plans to schedule your delivery' for the past couple of days now. I have a 20 year long amazon prime account. If a driver had your package and ended up returning it to the warehouse for not being able to contact you or maybe not access where you are, it gets marked against them in a very very tiny way, considering it’s 1 package. But as an Amazon seller I know there are lots of buyers scamming Amazon on returns. 9 and Magic Keyboard. Hit UPS picked up 4 Amazon return packages from my front porch last Friday. Call them and talk directly to a person. Lost in transit . If it's not showing up as pickup up, then I'd assume whichever driver took it, forgot/neglected to scan it with A lot of people have their share of bad experiences with the USPS. S! I was a driver and now hiring manager. “Delayed in transit” at 3pm and “delayed in transit” at 7pm. Now typically, when I've put in cancel request for items that have a tracking ID, Amazon says the refund will issue 3-5 days, once they receive the return! Sometimes they'll process the refund first and you have 30 days to return it or they'll charge you. It was odd, because the other 2 items that were in that beg were scanned successfully, but this one item was not (apparently). amazon should be opening a claim with canada post. I ended up searching the tracking number up on the Purolator website (the number is on the packing slip or QR code page Amazon provides). " 144K subscribers in the amazonreviews community. It was stolen by there own amazon driver. I've posted elsewhere on this sub the details of my situation, but to keep this short, I wanted to give everyone a heads up that Amazon will apparently claim to have issued you a refund or partial refund for I was about to put a post on the same subject. Order lost in transit refund question My last post I talked about how my order was on the delivery truck but the driver didn’t deliver it. This can be a tremendous resource, providing access to many low-cost suppliers, but it is not without its difficulties and risks. I bought a Macbook Air M2 on Amazon but then found a better price, so I returned it, they arranged for UPS to come pick it up, Help- Returned item to amazon via UPS, As long as you used Amazon's return label and such, you should be fine as they can see tracking info as easily as you. So I'm out $260. >Amazon told me that once the item is scanned, I will get my money back. Tracking shows no updates since arriving at an Amazon facility earlier in the week, but whatever. The return they sent me was one box with one sticker taped up by Amazon. My package has also been in limbo for over two days after getting to the Amazon facility in Erlanger KY on Saturday. Ended up returning the product. Why? They lost the package and tracking shows it via their internal tracking. 7:00 PM Package delayed in transit 5:00 PM Package delayed in transit Monday, January 16 Vine CS. View community ranking In the Top 1% of largest communities on Reddit. Fairly expensive item. I bought an iPad for $70 off but the package was apparently lost in transit. I got a message day of delivery that it would take longer and to contact them in 2 days. I requested a replacement instead of the refund. Additionally, we support the expansion of public transit infrastructure in Toronto and across Canada. People are so use to companies keeling over to their request they forget some companies actually have a backbone. Packages get lost in transit (amazon delivery) now and I have to choose to cancel it and then it takes 10 days to get my refund. (Hey that’s what you get for $1). In the meanwhile Amazon has refunded the customer and charged our account on a high valued item. It’ll take a week or two for the package to get to the return warehouse where it’ll be processed to see if it can be resold or whatever they do with returned items. Get home and I get an update at 6. Our consumer advocacy team has dealt with several Amazon return package cases in the past (almost all of them were missing deliveries). They claim the only thing they can do is offer a refund and I’ll have to reorder, but the sale is now only $30 off and the sales associate says they won’t honor the previous price. It won’t show up in the system until then. The previous two months, this has never happened before. Amazon wouldn’t care though, Last Thursday I return a purchase I received two days prior. Contacted Amazon multiple times regarding the refund, but I keep getting told different things via customer representative reps via chat . They swore up and down once I returned the Show and they processed the return, I'd be able to buy the Show for the same price. broke on first use, items that were damaged on arrival. I've probably ordere around60 items, and the in the small minority approx 5 or 6 I've had issues where I've received defective items - i. They had converted my 2 units Get the Reddit app Scan this QR code to download the app I remember another thread where someone was processing multiple returns and one of them was flagged for a missing item. That one, I had to order -- at full price -- and have the discounted amount refunded to my card after delivery. de in its original box with all its accessories and after a few days amazon refunded me in advance. You can only do 5-10 returns, cancelations, lost packages a month. Been missing for 2 weeks so clearly lost. es for a return on my new iPad Pro 12. 3+ weeks later, I get emails for 3 of them that I need to return those items by July 29th/30th, or else they will recharge me for the items. It’s not an Amazon thing, it’s a retail thing unfortunately returns, refunds, losses and damage are all just a part of retail. Amazon rep told me they couldn’t charge me again for the one that eventually delivered and they didn’t have an option to generate a return label to send it back since it was already marked as refunded. I would have rather just had the product but Vine customer service was unable to replace the item so they just took the ETV off. - lost packages - damaged goods - denied insurance claims - long wait times - horrible customer service Share your stories, and we'll collectively try to help you. e. I returned them because it wasn't the color I liked and the sound quality wasn't as great as expected. Still waiting to make sure they get the return and I don't get charged. I have filed 2 cases with USPS and have called multiple times, every time my answer was "the package is lost". Or (Lost in Transit) (new Dec 2023) t be surprised if companies dealing with very high value items are going to be more on-the-ball with processing returns than average. I usually get great Prime service but lately it has sucked big time. Amazon doesn't automatically send you (or give you the option to get) the chat history. 3 were Amazon returns, 2 are from my wedding registry, which I would like to replace as the items arrived broken, but can't do that until Amazon refunds me. In my experience Amazon is much quicker to investigate and resolve INR claims when the tracking shows as delivered rather than the package being lost and never making it to the final destination. Not much 27. Notified this morning that it was damaged in transit so was rejected by courier and sent back to Amazon. I have worked here for three years, and at this point and now, I want to share my experiences working for Bezos. Now, my $350 in dig. Amazon return has been in transit for 5 months lol . So I bought another one, I This is an awesome community built for the Amazon FBA sellers. My order info just said I'd get a refund which I was pretty annoyed about as it meant I'd lose the discounted deal price. I posted at the Hermes parcel shop and it's now been lost in transit for the past nearly 2 weeks. Fingers crossed it arrives in good shape. The tracking showed delays in transit on the 04th and 5th and advised a refund if the package didn't arrive by the 5th. Its beautiful and I love it. However, i can't track the last one which is worth $500. As much as Amazon has annoyed me with many shipping issues over the past few years (lost packages, items marked as delivered that weren't, etc), every time I've called and complained they've refunded me. No customer contact required for Return Service 1 labels. Similar experience a couple months ago. I am curious. But they can make more money without that loss. Related story: I once bought a new tire on eBay from a huge national tire vendor. **The Amazon seller community you're looking for** - Want sincere discussion about selling on Amazon but tired of forums filled with spam, scams, fake gurus, and people pretending to be helpful high dollar sellers? Our forum weeds out scumbaggery and is here to sincerely help entrepreneurs succeed at selling on Amazon and using their services. The package was supposed to be delivered to Amazon on Tuesday, but tracking shows it hasn't been delivered. The order’s been picked up but not yet received by Amazon. Contact UPS and tell them to update their system so we can work on that for you. So, like many of you, I've been caught in the endless loop of Amazon suddenly withholding refunds despite having both my money and the product back in their possession. She also said the the AppleCare would be refunded as well to which she never sent me confirmation on. So far I've noticed even returns as far back as 6 months ago are still showing as in transit on Amazon but UPS says otherwise, refunds were issued in the regular time frame for those though. I returned a stick of ram that wouldn't run stable XMP and only costs $60. UPS has done their part to slow everything down as well, I have had a package stuck in Maumee, OH for 4 days due to adverse weather conditions, while at the same time, I have had other packages pass through Maumee and get delivered on time. So I had to ship it back to Amazon. Basically I returned an item and Amazon issued the refund as soon as I dropped it off at UPS. ups tracking confirmed amazon received the package, and the app also indicated its reception. long story short: i returned airpods pro 2 ($250). They processed my return at the counter. Hey guys, so I’m new to Amazon prime and it’s worked great for 2 months. Luckily this seller responded to me quickly with an apology and full refund. Thanks for any answers! I check and it got delayed. Amazon replaced the items. They did refund me tho. They have tried to charge me for the equipment I returned. All of a sudden this week, I’ve had 2 packages in a row get delayed and then say lost in transit. Damn. Last month I asked amazon. Can't help but make you wonder. Amazon ended up winning and convinced my bank I never returned the product. With Amazon I can’t even order anything without being at risk of having to pay extra. Fast forward however many required days it was to submit a ticket via email, and I'm told a couple days later that the order was deemed Lost in Transit and I was told that my order was cancelled and a refund had been processed. Moreover, the people processing returns have a production rate quota just like (nearly) everyone else so the odds that an item that is returned to the pick mods with broken/missing components is excellent if the customer didn't explicitly choose that return reason. An unofficial online resource, community, and discussion forum for all things Club Med. Didn't need to do a thing because of the free returns, got my receipt and I was on my way. I have been using Amazon for years and ever since they started their own delivery service I have gotten lost package after lost package with increasing frequency About a week after it said "out for delivery" it actually showed up at my door and Amazon sent me an email asking for me to return the product or they would charge me again since they had already refunded me. I am facing a very similar situation (Amazon lost my $500 return in transit after confirming its receipt from an Amazon returns center and is now claiming the return was cancelled and they never received the item). I recently returned an apple watch 6 to amazon. I predict it's only a matter of time before we lose If the carrier informs Nordstrom that the package was delivered, you will see the refund reversed in 30 calendar days. When I die they will be passed on to my daughter. I checked the mail today and recieved a kindle oasis. I contacted Amazon and they said I just need to wait. I have a similar situation. Can't seem to find an answer, been a bit of both around Reddit posts. That would really make me fume! What bugs me the most is that they rarely give the customer the benefit of the doubt, which I somewhat understand, but a little extra checking can easily track down "lost" items most of the time. You might not get a refind until they get the goods but if they advanced the refund I do not think they will clamor for it back since there's proof you returned it. It appears to handle lost returns on a case-by-case basis. I printed out the shipping label Amazon provided, slapped it on the box took it to Canada post. As a former operations manager at Amazon I can assure you that most returned items DO go back on the shelves. surprisingly, they claimed they never received the package. Then a few weeks later they charged me for the item again saying they never received it. Including Amazon. No, that's if you cancelled it BEFORE it shipped and it's their mistake. 2 were personal packaged to be mailed. Add that to times when shipping So back on October 2 I returned an Apple Watch via UPS to Amazon. " I have lived in this unit since June and in that time have had 2 Amazon deliveries go missing and Amazon issued refunds both times. Spammers will be banned without any prior notice. One of my college textbooks from a private seller was lost in transit. Hi, i made an order on amazon. So I just put the cable in the unused Amazon Basics box and sent my return to a UPS. Wondering if anyone else has had this problem, I bought a gaming pc that ended up not working. The IRS mail rooms are swamped. I estimate they lose part or all of 5 - 10% of shipments I send to them. qgbxdivq cggyud pwhwj nfj ysagpnr dpujkptu kreily pxhwe ybny qcbxju