Arris modem customer service. (Mountain Time) Monday- Saturday.

Arris modem customer service Trending. With 32 downstream and 8 upstream ARRIS SURFboard SBG7600AC2 DOCSIS 3. (Mountain Time) Monday- Saturday. 1 services By owning the ARRIS S33 modem, customers can save up to $168 per year in cable modem rental fees. 1 Cable Modem & Dual-Band Wi-Fi Router for Xfinity and Cox service tiers - Black. Hi - I'm been through multiple chat agents and spoke with a couple of folks over call, but this issue is still not resolved. 2Gbps link. ARRIS is relentless in our focus to deliver strong results for our customers and our shareholders, and we do so in a forthright and ethical manner. The heart of your home network. 1 Gigabit Modem & Wi-Fi® 7 Router Future-proof with Wi-Fi 7 ARRIS Customer Support. Enter keywords to find solutions and support. 50K+ Welcome to our comprehensive guide on setting up your ARRIS SURFboard SB8200! This modem is a powerhouse in the world of internet connectivity, From ARRIS’s customer service to online forums and communities, a wealth of resources is at your fingertips. Fortunately, Zoro stocks hundreds of modems and related networking products for both businesses and consumers. ARRIS Consumer Support Products List. 0 Gigabit Cable Modem (1000031) ARRIS SURFboard SB8200 DOCSIS 3. I purchased a new You can fix an Arris modem that keeps resetting by checking the cable connections, contacting your internet service provider, removing the extra devices connected to your modem, preventing the overheating of the modem, updating the modem firmware or checking with your customer support. FAQs Product Documents Product Specifications. Buy ARRIS SURFboard T25 DOCSIS 3. Recently, several problems have been Voice enabled cable modems and cable modems with built-in Wi-Fi router. The top service I can get is 2000/200 and this modem delivers. Read helpful reviews from our customers. 5 Gigabit combined wired speeds, multi-gig networking with a dedicated 2. Arris Customer Service, or Both. There was an Internet outage in my area yesterday but it's since been resolved and the modem is still completely off with no lights but the plug is working fine as other stuff plugged into works. Powered by Gainsight Terms & Conditions Cookie settings Review Arris's Service Status. All the support you need for your home network, not just ARRIS SURFboard® products. 0 Cable Modem & AC Wi-Fi Router (1000884) U. You will find the best approved modems based on value and WiFi in the sections below. -7:00 p. 32 DOWNLOAD & 8 UPLOAD channels to future proof your modem as your Cable ISP enhances service offerings. 0 Cable Modem ARRIS Enterprises, Inc. 1 Gigabit Cable Modem (1000205) ARRIS SURFboard SBG10 DOCSIS 3. 0 (29 pages) Page 8 10. I just got off chat with Xfinity customer service and they said someone needed to come out and look Customer Service. 0 Modem Channels ARRIS Customer Support. Visit the Arris Support Website. 5 Gbps Max Internet Speeds 4 OFDM Channels 2 Year Warranty 4. Up to 400% faster and 400% more range than 802. I am having my own Arris SurfBoard S33 cable modem, which is also listed as a compatible device on Xfinity page. Hours later I am getting ~25Mbps downstream ~4Mbps upstrea Customer Service 1 877 466 8646 (Sun-Sat 7AM-11PM CST) ARRIS. Join the ARRIS family and get updates on our latest products and offers. com FREE DELIVERY possible on eligible purchases 100K+ customers rate items from this brand highly. 1 Wi-Fi Cable Modem. Phone support allows you to speak directly with a representative who can assist you in real-time. In conclusion, setting up and optimizing your ARRIS SURFboard SB8200 can be a rewarding With a 2. cable internet providers 32 downstream x 8 upstream DOCSIS 3. 2 out of 5 stars The modem I have is coax and my Internet plan is 500 mbps. We do have several options to help replace the modem. I was told by one of the techs on the phone yesterday that basically any DOCSIS 3. helpdesk@commscope. ARRIS Assist™ Premium Technical Support makes it easy to maintain your home network and the devices connected to it. The processor in it allows faster and more reliable connection, supporting 2x 196 ARRIS Customer Support. With a 10 Gbps Ethernet port plus four 1-Gigabit Ethernet ports, With a 2. Look for the "Service Status" section. Whether you need help setting up your new device or troubleshooting an existing problem, Arris customer service is equipped to assist. Analyzing the cost savings aspect, the S33’s purchase price is offset by the rental fees you’d otherwise pay Hi, My Xfinity account says my service is eligible for 100Mbps upload speed. As DOCSIS 3. Technical support can provide step-by-step guidance, ensuring your devices are configured correctly One of the most direct ways to get help is by calling Arris Customer Service. In addition to networking equipment such as modems and routers, ARRIS Assist also covers things like PCs, tablets, laptops, security cameras and more! No need to wait for repair experts to arrive at your home. © 2025 ARRIS Solutions, Inc. arris-modem. I’m going to Netgear. 1 Wi-Fi 7 Cable Modem. $34. Gigabit Ethernet port to connect to computer or Router for fast downloads Customer Service 1 877 466 8646 (Sun-Sat 7AM-11PM CST) Click to zoom in. ARRIS SURFboard SVG2482AC DOCSIS 3. 5 Gbps or 10 Gbps Ethernet port are compatible with Internet download speeds of 1 Gig and above. Power yours with the SB6190. Save Money: Own your modem and save. If you possess immense knowledge of networking hardware, you can keep attempting to understand how to resolve the modem problem, even if the lights are While most Internet Service Providers (ISPs) will gladly rent you a modem, purchasing one on your own frees you of the monthly payment, and can lead to a better Wi-Fi experience. Unplug the power cord, wait 15 seconds and plug it back in. 1 is the newest technology available from cable internet providers. 1. Sometimes, issues might be widespread and beyond your control. Needed to upgrade my old ARRIS modem/router, and this one more than fit the bill. Their products include mesh WiFi systems, cable modems, WiFi cable modems, all optimized for Xfinity No internet - Flashing DS light on Arris modem. Xfinity Community Forum ARRIS TG862G is no longer s U. At least they allow doing your own firmware upgrades. Customer Service 1 877 466 8646 (Sun-Sat 7AM-11PM CST) G34 DOCSIS® 3. Customer Service 1 877 466 8646 (Sun-Sat 7AM-11PM CST) Wi-Fi Cable Modems. Sleek Arris Surfboard Modem - Power your home with high-speed Wi-Fi. All rights reserved. Please use one of the support channels offered on this site to obtain technical support for your ARRIS SURFboard product. Learn more about our best-selling network products here. 0 32 x 8 Gigabit Cable Modem, Comcast Xfinity, Cox, Spectrum, 1 Gbps Port, 800 Mbps Max Speeds, Easy Set-up with SURFboard Central App - (Renewed) 4. How to Check Arris's Service Status. I think Xfinity should own up and fully support Arris SB8200 for at the end-user's xfinity web portal experience Arris SB8200 does show as a supported modem, moreover when you click on the Arris SB8200 moden tile for more info and place the mouse on DOCSIS Channels to display more info the following information shows. 1 Cable Modem & Wi-Fi 6 Router best for cable internet Customer Portal mysupport. Able to handle speeds exceeding 1 GB, it’s hard to imagine these modems causing you issues – until the Arris modem lights start blinking and turning off!. ISP Modem Compatibility List. Please wait until the "Online" light is solid. If you rent your device, then call your cable provider directly. TAC. Reference pages 11-12 in our global services document. 99. Arris is working on a software update to fix the issue, A customer service rep told me they were being cancelled automatically because I was using my old Arris SB8200, which was too slow for the 1200 MBps plan and would not be able to reach those speeds. Pace 5268AC Battery 990857 (Orderable SKU: 239-0990857) Getting an Arris modem is an excellent way to get the most out of your high-speed internet plan. The arris modem completely stopped working as the all the lights on it died. Sort By: SALE -29%. 0 4x4 channel or 8x4 channel or DOCSIS 2. SURFboard SB6183 DOCSIS 3. Customer-owned modems may be used for data services only. Best Buy has honest and unbiased customer reviews for ARRIS - Surfboard Wi-Fi 7 Router with DOCSIS 3. The Arris SURFboard SBG8300 is a modem router combo with the modern DOCSIS 3. user_50d3e9. 1 Cable Modem & Wi-Fi 6 Router Combo - Black. Leaderboard. General Inquiries: Any other questions or concerns related to Arris products and services. The people of ARRIS are here when you need us and were ready to provide the information tools or The personalized tools and information you need right now. DOCSIS® 3. 1 Gigabit Cable Modem, Certified for Xfinity Internet & Voice (black) (Renewed): Modems - Amazon. The SURFboard G36 DOCSIS® 3. Checking Arris's service status can help determine if the problem is on their end. Community Forum; are not eligible for ARRIS warranty support and support services. 1. If the outlined steps don't do the trick, and you own an ARRIS SURFboard® product, reach out to our customer service team at 877-466-8646. 1 cable modem & Wi-Fi 5 router best for cable internet speed plans up to 1 Gbps Dual-concurrent AC2350 Wi-Fi. com Live Chat Chat Now Regional Technical Support Teams (Business Hours only) Asia Pacific (APAC) +86 755 2184 3500 Australia 1800 242664 Caribbean and Latin America (CALA) +56 2 2678 Need help locating your Model or Serial Number? Click here for assistance. 0 Cable Modem & AC2350 Wi-Fi Router , Approved for Comcast Xfinity, Cox, Charter Spectrum & more , Four 1 Gbps Ports , 800 Mbps Max Internet Speeds,- REFURBISHED Reduce your cable bill up to $168 dollars per year in cable modem rental fees (Savings vary by cable service provider). $779. S. 168. The new modem will be a "Arris Surfboard S33 DOCSIS 3. Just started using an Arris S33 modem for my Xfinity 1. m. Through this account, users can monitor network performance, update device firmware, ARRIS Customer Support. We encourage . 1 Cable Modem is the perfect solution for multi-Gigabit home networking. user_s07x9g. 1 speeds up to 3 Gbps The ARRIS SURFboard G20 combines a DOCSIS 3. Wireless cable modem gateway (11 pages) Modem Arris SURFboard SB6190 User Manual. This method allows you to speak directly with a support representative who can provide real-time ARRIS Operator Phone Support. G54 SURFboard® DOCSIS® 3. 11ac. Saturday, May 7th, 2022 7:59 PM. Find answers to your questions. Community Forum; EU/UK Declaration of Conformity; EU/UK POWER SUPPLY INFO; Join the SURFboard Community. 0 Cable Modem for Xfinity Internet, Wi-Fi® & Voice The first retail Wi-Fi modem with RDK-B, enabling cable Internet providers to deliver next-gen products and services, quickly. The lights on the modem should slowly be restored within a few minutes. 5 Gbps Ethernet port, built-in AX3000 Wi-Fi, trusted reliability, and the latest technology for How do I reboot my modem? If you don't have Sparklight Phone service, follow these instructions to reboot your modem: Locate the power cord on the back of the modem. Sidebar . New customer modem setup (Arris CM8200) - Issue with activation. 00. XFINITY Voice Modems. no tech support or phone calls needed. Newegg shopping upgraded ™ ARRIS SURFboard® SB8200 DOCSIS® 3. ARRIS Modem easy to install and works perfectly with Spectrum serviceArris Modem/RouterThe Arris modem is working perfectly and was easy to install for a novice like me!" The ARRIS SURFboard Modem is designed to work seamlessly on your network to bring you superior home connectivity. 4 or higher ® UNIX ® Linux ® Contact information For customer service, technical support, and additional ARRIS product information: Search the Vyve Help Center for answers to all your questions. SURFboard DOCSIS 3. & SB8200 Cable Modem DOCSIS 3. com. 0 Cable Modem & Wi-Fi Router From a trusted brand with over 260 million modems sold and growing. Product Description. View and Download Arris SURFboard SB8200 user manual online. The hours of operation for the ARRIS Contact Center are :7:00 a. 1 Multi-Gigabit WiFi 6 ARRIS Customer Support. 5 Gbps Max Internet Speeds; 32 x 8 DOCSIS 3. 3 out of 5 Take wireless networking to a whole new level with ARRIS SURFboard® Wi-Fi cable modems. 0. 1 Cable Modem is the perfect solution for multi-Gigabit home networking! Features: DOCSIS 3. 0 Cable Modem & AC Wi-Fi Router (1000884) ARRIS SURFboard SB6190 DOCSIS 3. If your service provider is not listed, please contact them directly to verify modem compatibility. 3 Messages. The TM3402 is designed to enable ARRIS SURFboard - SB6190 - Renewed - DOCSIS 3. New customer modem setup (A U. SURFboard Central Mobile App. A DOCSIS 3. com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn ARRIS is aware of a new Internet phishing scam in the form of imposter posts to social media sites like Facebook directing customers to fraudulent phone numbers for ARRIS customer support. Explore options like the support website. ARRIS Customer Support. All Testimonial. Arris is one of the most popular makers of modems and routers, which is not unexpected given its dependability, speed, and elegant appearance. 1 cable modem with an AX3000 Wi-Fi 6 router with 2 one-gigabit Ethernet ports. ARRIS Surfboard SBG7600AC2-RB DOCSIS 3. There are several ways to get in touch with the Arris customer support team. This cost efficiency is gained through eliminating the recurring expense of modem rentals from your internet service provider. Four 1 Gigabit Ethernet Ports Compatible with Cox, Spectrum, Xfinity and other major U. SURFboard Central Mobile Application and Services. See attached screenshot image. 0 channels or 2 downstream x 2 Methods to Contact Arris Customer Support. Arris is Def the way to go for modem. WAN settings for modem mode with TPlink Archer C7? ARRIS (S33) - Cable Modem - Fast DOCSIS 3. ARRIS SURFboard SBG10 DOCSIS 3. 1 cable modem & Wi-Fi 6 router best for cable internet speed plans up to 2. ARRIS modems provide a better Wi-Fi experience and are compatible with most cable providers including Xfinity and Spectrum. Otherwise your buying the modem, then you have to buy a router, (I'm assuming along with wifi. The SB6190 is best for internet speed plans up to 400 Mbps. Wi-Fi® Cable Modems Best for Cable Internet Speed Plans Compatibility DOCSIS Technology Digital Voice Service Capability Gigabit We currently own two Arris SB6141 cable modems (one spare) and use a TP-Link Archer C9 router which is configured for a complicated mix of static IP reservations and DCHP clients which includes NAS, printers, and media servers. Check for any reported outages or ongoing issues. NETGEAR CM1100 (for 1G service) ARRIS SB8200 (removed) Approved Modems Added in May 2020 ARRIS SBG10 ARRIS SBG7600AC2 ARRIS SURFboard SB8200 DOCSIS 3. The ARRIS SURFboard S34 DOCSIS® 3. SURFboard G54 DOCSIS 3. You can also find the IP address in the user manual or on the router. you to promptly contact WOW! Business customer service if you have any concerns about your modem performance or speed capabilities, whether the modem is . Visitor • 2 Messages. 5 Gbps; 2. 99 $829. 1 Cable Modem & Wi-Fi® 6 Router offers up to 6. With the ARRIS SURFboard SVG2482AC Wi-Fi Cable Modem, you SVG2482AC SURFboard® DOCSIS® 3. Customer Service 1 877 466 8646 (Sun-Sat 7AM-11PM CST) Mesh Wi-Fi System. S33. eMTA - General. Customer Service 1 877 466 8646 (Sun-Sat 7AM-11PM CST) Click to zoom in. In addition to networking equipment such as modems and routers, The phone number to ARRIS Contact Center is: 1-877-466-8646. Gigabit Internet customers who use an Arris Surfboard G36 internet modem and router may have recently experienced intermittent connectivity issues due to a manufacturer bug with the device. Then if you have a router already, or want something special for a router, then go with the gateway Arris modem/router/wifi. $141. BUY ON Customers say the ARRIS Surfboard SBG8300 DOCSIS 3. Certified for use with most U. With its capacity of handling speeds beyond 1 Gbps, it's. com E-Mail Repair (RMA) TAC. A category list of the top supported modems for internet services appears below for the several Charter Spectrum approved modems. Customer Service. Arris S33 modem lost I’m personally giving up on the Arris modem. 15 $199. The company develops technologies, products and services that make mobile experiences possible. 0 Cable Modem & AC Wi-Fi Router (1000884) ARRIS SURFboard SBG7400AC2 DOCSIS 3. 1 Gigabit Cable Modem & Wi-Fi® 6 Router Highlights. Tweets by ARRIS. Find answers to your Firmware Updates: If you’re unsure how to update the firmware on your device, customer service can guide you through the process. 1 Gigabit Cable Modem (1000205) SWE-TECH 3C Serial Cable, DB9 Female to DB25 Male, 9 Conductor, 10 foot (FWT10D1-02310) BLACK BOX Short Haul Modem8211;C Async Buy ARRIS SURFboard - SB8200 - Renewed - DOCSIS 3. There are 4-6 lights on each Arris modem, and each one gives you information about the status of your internet Be the heart of your home network with an ARRIS SURFboard modem. 5 Gbps Compatible with Cox, Spectrum, Xfinity and other major U. ("ARRIS") Retail Purchasers: If you purchased this Product directly from ARRIS or from an authorized ARRIS retail reseller, Modem Arris SURFboard SBG6900-AC Quick Start Manual. 5 Gbps Ethernet port plus an additional 1 Gbps Ethernet port, the SURFboard S33 DOCSIS 3. FAQs Product Documents Product NOTE: DOCSIS 3. Below are the primary methods: 1. First of its kind. 1 implementation allows unprecedented data rates to be delivered to MSO customers, along with two lines of VoIP service based on PacketCable™ specifications. 5 Gbps Ports 2. At the time of writing, there are only a few What is Arris modem IP address? For most users, the default IP address of their Arris modem will be 192. 0 Cable Modem & Wi-Fi Router (1000887) ARRIS SURFboard SBG7400AC2 DOCSIS 3. This was my first experience with Arris modems, and so far, I am pleased with it. supplied by you or by WOW!. November 22, 2024. 1 Cable Modem - Black. Sort By: ARRIS SURFboard Cable Modem SB6190 RB Certified Refurbished. Phone Support. Check the following list for your cable Internet provider's compatible modem list. After 7 minutes I was online. Mobile app with setup wizard, network manager and parental Serial # cannot begin with “S” or “s1” Serial # cannot begin with “S” or “s1” Whether you're purchasing them for your own personal use or for a school or large corporate office, modems are the essential gateways you need to access high-speed internet services. 1 cable modems with a 2. 1 Cable Modem ARRIS SURFboard 8200 Guide: Model #: SB8200: Voice Supported: NO* listed above have been approved to work on the FOCUS Broadband network for delivery of DOCSIS broadband services. ARRIS is one of the best telecommunications equipment providers and supplies broadband, data, and voice solutions. Contact ARRIS Tech Support by chat, phone, or virtual assistant, or sign up for ARRIS Assist Premium Support. Customer Service 1 877 466 8646 (Sun-Sat 7AM-11PM CST) Show Reviews; TM3402 DOCSIS 3. Which most, if not all, soho routers have nowadays) ARRIS Customer Support. 1 cable modem best for cable internet speed plans up to 3. Find warranty, compatibility, and support information for SURFboard cable modems, routers, and mesh networking devices. 1 modem, such as the ARRIS SB8200, is required for Gig speed service. ARRIS TG862G is no longer supported but have no option to upgrade with the speeds that you are paying for. commscope. The phone number to ARRIS Contact Center is: 1-877-466-8646. A valid, fee-based service-level agreement is required to receive technical support and/or advanced replacement parts. Learn how ARRIS Assist Premium Technical Support makes it easy to fix any issues with your home networking devices, along with your PC, tablets, Get connected to the AT Resource Center for data sheets, videos, training and technical support. One of the most direct ways to contact Arris Customer Support is via phone. DOCSIS 3. The weekly leaderboard resets at midnight on Sundays. Modem Technology: DOCSIS 3. " See all customer reviews. cable internet providers Easily setup, manage and customize your modem with the SURFboard Central App Customer Service. After reboot I get ~900Mbps downstream and ~6Mbps upstream. 0 Cable Modem & Wi-Fi Router (1000548) ARRIS SURFboard SB6190 DOCSIS 3. forward WOW! will not allow any additional DOCSIS 3. 1 Telephony Modem. 1 Cable Modem and Wi-Fi Router offers easy installation and significantly improved internet speeds, making it a reliable choice for both streaming and working from home. cable internet service providers. 1 Cable Modem, Approved for Comcast Xfinity, Cox, Charter Spectrum, & more, Two 1 Gbps Ports, 1 Gbps Max Internet Speeds, 4 OFDM Channels - Renewed: Modems - Amazon. com FREE DELIVERY possible on eligible purchases Medical Care Best Sellers Prime Amazon Basics Today's Deals New Releases Music Groceries Customer Service Amazon Home Registry Gift Cards Pharmacy . Tri-band 802. The modem was very easy to set up; just 2 telephone ports to support Xfinity voice; optional battery backup (sold separately) for placing and receiving voice calls during power outages; Not compatible with Xfinity home security service; Note, Comcast will not provision this model for Gig speed services. cable internet service DOCSIS 3. 2 out of 5 stars 3,719 Investing in an Arris modem is a perfect way to get the most out of your high-speed internet plan. User rating, 4. ARRIS Consumer Support Contact Information. Learn more about our 4K Ultra-HD streaming and virtual reality gaming capabilities; smart home connectivity; and more. 0 Gigabit Cable Modem (1000031) BLACK BOX Short Haul Modem8211;C Async Shm821 (ME800A-R4) SWE-TECH 3C Serial Cable, DB9 Female to Medical Care Best Sellers Prime Amazon Basics Music New Releases Today's Deals Groceries Customer Service Amazon Home Registry Gift Cards Pharmacy Smart Home Books Fashion Find a Gift Toys & Games Sell Beauty & Personal Care Computers Home Improvement Automotive ARRIS (G20) - Cable Modem Router Combo - Fast DOCSIS 3. Xfinity customer service agents offered me a 300MB plan for $35/month, but somehow I was switched to the 200MB Now An Arris account is an online platform provided by Arris that allows users to manage their Arris network devices, such as modems and routers. For a complete list see additional details below. 1 Cable Modem". DOWNLOAD and 262 Mbps UPLOAD based on your Cable ISP subscription. Methods to Contact Arris Customer Service. SURFboard Modems. There are several ways to get in touch with Arris Customer Service. Ideal for streaming, gaming, and seamless connectivity. 0 Cable Modem & AC2350 Wi-Fi Router. 11ax mesh Wi-Fi 6 system with true gigabit speeds. Voice services are not available using a I will soon be swapping out cable modems from the Mediacom rented one, to a Customer purchased one. Now Setup took a couple of calls to Xfinity customer service, but no more than any other time I changed modems. Friday, September 27th, 2024 10:39 AM. ROBOTICS Usrobotics 56K Usb Softmodem (USR5639) SWE-TECH 3C ARRIS SURFboard SB8200 DOCSIS 3. Best Buy has honest and unbiased customer reviews for ARRIS - SURFboard DOCSIS 3. com E-Mail Tech Support TAC. 1 Cable Modem and G20 DOCSIS® 3. You can take the If collection systems are not available, call ARRIS Customer Service at 1-877-466-8646 for assistance. Introducing the first Gigabit+ Cable Modem on the market. I exchanged the modem at Optimum and now the new one cannot be provisioned by me or Optimum customer support :’( Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 Members Online. Steps to Get the assistance you need with Arris devices by following our complete guide to contacting Arris Customer Support. Reduce your cable bill up to $168 dollars per year in cable modem rental fees (Savings vary by cable service provider). 0 or older modems/wireless gateways on our network. Docsis 3. 99 topics; SBV2402 | SBV3202. Customer Feedback & Reviews. ARRIS is known around the world for innovation in communications. The TM3402 DOCSIS 3. 5 Gbps Ethernet port, plus an additional 1 Gbps Ethernet port, the SURFboard S33 DOCSIS 3. Closed. Order Arris Refurbished SURFboard SB6190 DOCSIS 3. 0 Gigabit Cable Modem, 1000446-RB at Zoro. However, even the most well-known modems may happen to malfunction from time to time. So I went out and purchased my S33, scheduled a new appointment and had them make sure it wasn't going to get cancelled. ARRIS portfolio includes communications infrastructure, enterprise mobility solutions, digital set-tops, cable modems, mobile phones and Bluetooth accessories . 1 Multi-Gigabit Modem For Comcast Xfinity, Cox, Spectrum & More 1 & 2. 1 Cable Modem with fast shipping and top-rated customer service. 1 modem should be fine,,, so hoping the S33 should be no issue. Wi-Fi Coverage: Up to 5,000 sq ft Buy Arris SB8200 SURFboard® DOCSIS® 3. SURFboard SB8200 modem pdf manual download. As a result, several internet service providers promote them as the finest option and equipment available.