Citidirect be customer support representative login. What is CitiDirect BE .

Citidirect be customer support representative login. Customer Service Representative.

• Citidirect be customer support representative login The list below may apply to your question. View Printable Format : Back Step 1 Launch CitiDirect on your computer and input your UserID, click on ‘Login’ to login with QR code or select ‘Login with Biometrics’ to login with biometrics. Select your Login Method based on your credential type. Log in to access CitiDirect® services and manage your corporate banking functions securely. Related Links: System Requirements: CitiDirect Security: Check My PC with Sun Java Software Customer support. See Login Help for more information. Please enable JavaScript in your browser security settings in order to access the CitiDirect BE Portal. Event Notification assists you in managing and monitoring your account activities as transactions occur. In addition to Online Help, the CitiDirect Customer Support resources described below are available to you. - English language support for entire banking services : all banking services are available in English - One-stop service : Customers can execute additional service agreements with the bank (collection through virtual accounts, sweeping, etc. The Web site also offers the Learning Center, referenced in this Select your Login Method based on your credential type. com, use this Access Code to complete your registration. Addendums to CitiDirect Guides are now available. Please close the active session before attempting to log in again. Alternatively, to download the CitiDirect mobile app, go to the app store(s) on your mobile device and search for CitiDirect. Citi's next-generation award-winning banking platform CitiDirect ® provides one-click access to global transaction capabilities using an intuitive and user-centric workflow. New SafeWord Card Sign-on Experience: As of September 16, 2006, all CitiDirect Online Banking users who have been issued new SafeWord cards and credentials will be required to enter a Client ID the first time they sign on to CitiDirect. Please contact your Client Services representative. CitiDirect is accessible via an Internet/Intranet connection. 5 and CSS-MP 1. A comprehensive payment transaction solution Combined with the power of CitiDirect Online Banking, WorldLink Payment Services offers you complete control over cross-border payments via the Web from anywhere in the world. Our goal is to meet your needs by giving you access to news and information Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: About CitiDirect Log-out: About CitiDirect CitiDirect Online Banking combines quick and easy installation and automatic system upgrades with custom reporting and around-the-clock access to account information in real time from anywhere in the world. You are authorized to use this System for approved business purposes only. • If you are using a new SafeWord card to sign on to CitiDirect, you CitiDirect Basics: Getting Started Guide 2 Citigroup Corporate and Investment Banking CitiDirect Customer Support In addition to Online Help, the CitiDirect Customer Support resources described below are available to you. Upon completion of the program, you can view a detailed report containing your PC's Check My PC results. Click this link for information on running CitiDirect on Sun Microsystems Java Software (JRE). • If prompted, enter Password. * Select your Login Method based on your credential type. Please click the link below to return to the Login page. Home About CitiDirect Getting Started Customer Support Trade Advisor: Log-out: Welcome to Check My PC: A Customer Service Representative. S. Additional Citi Representatives can view the exact CitiDirect BE® screen you see. The CitiDirect experience was designed to help users manage Log-out: CitiDirect Online Banking - Customer Support CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Learning Center Log-out: CitiDirect Online Banking - Quick Reference Guides: These Guides provide information and helpful tips on some of the most commonly used functionality and features available in CitiDirect Online Banking. com and created a personal ID, please start with step #3 below. Please try again later or call your Client Service Representative for assistance. For a list of representatives in your area, go to the Contacts section of www. Upon Security Manager approval, download the SafeNet ® MobilePASS app on your smartphone. Mat Princ Rem Acct Account Login Help - CitiDirect ® Join Requirement The CitiDirect BE ® employs ensure subscription processes up provide which data is safe and accessible no at authorized users. Note: If you are a new user, you may be required to change your Password (sent by email) and set up the Security Questions Cross-border Payment Service offered through CitiDirect: WorldLink Payment Services through CitiDirect Online Banking is a cross-border payment service that allows you to make payments in multiple foreign currencies, purchase foreign exchange online to fund the payments and then fund Citibank in your local currency with a single, consolidated remittance. CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. com Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Trade Advisor CitiDirect BE Mobile - Trade Advisor Frequently Asked Questions : View All Contacts : Here is where you can find your. Select the appropriate solution, and Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Home Language Preference: CitiDirect Online Banking - Access Denied or Sign-on Errors: Occasionally, users For more information on Argentina regulatory requirements, and support to submit your documentation to Citibank N. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking - Contacts: CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. 0, and also allow cookies to set. com The system was unable to complete your Login request. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: CitiDirect Utilities Language Preference: Site Map: Log-out Customer Service Representative. com: FDIC-Insured – Backed by the full faith and credit of the U. View Printable Format Alternatively, to download the CitiDirect mobile app, go to the app store(s) on your mobile device and search for CitiDirect. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking - FAQ Answer Customer Service Representative. • In the Password field, enter the Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking - FAQ Answer Customer Service Representative. For more information on Argentina regulatory requirements, and support to submit your documentation to Citibank N. May 27, 2023 April 6, 2022 by Isabella. View Printable Format : Back CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. • Input your CitiDirect User ID and tap Continue. Log-out: CitiDirect Online Banking - FAQ Answer Determine if you can connect to other Internet sites. 0 and allow cookies to set. Update - Keep browser and Java plug-in updated to the latest version Protect - Ensure devices (PCs, Desktops, Laptops, etc. A. Select the appropriate solution, and access a list of CitiDirect ® Online Banking offers you reliable, highly secure Web-based access to Citibank's global banking network from any of your locations worldwide. Click the Registration link on the left navigation bar. As of January 23rd, CitiDirect Online Banking will institute a new AFRD procedure to clean Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking - FAQ Search: How do I properly add a link to my Favorites list for the CitiDirect Web site? How do I do client linkage? Daylight Saving Time's New Start: March 11, 2007 in U. You can reach us every business days between 08:30 and 17:30 at the telephone number +40 21 CitiDirect ® Forgot Password Step 1 of 3: Enter Credentials * Login ID Login ID is required, please enter. Select the appropriate solution, and access a list CitiDirect Customer Support 2 Sign on to CitiDirect® Online Banking 3 My Preferences 3 Available Preference Criteria for Lockbox 3 • Customer Service Centers You can contact our CitiDirect Online Banking Service Representatives, who are available to support your technical needs as well as to assist you with general CitiDirect Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Getting Started Log-out: CitiDirect Online Banking - Getting Started: Check My PC Customer Service Representative. To check if the account has been processed: 1. If you are not yet set-up on CitiDirect BE Mobile, please contact your Customer Support Representative. CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. Contact your Citibank Representative or Security Manager in order to activate Event Notification. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Home Log-out: CitiDirect Online Banking - Training Guides: CitiDirect Online Banking Training Guides offer detailed, step-by-step written instructions for a variety of functions and tasks. Select the appropriate solution, and access a list This website supports IPV6 Treasury and Trade Solutions CitiDirect ® CitiDirect ® is unable to perform the requested action. Citigroup. The CitiDirect experience was designed to help users manage accounts, payments, receivables, liquidity, trade, foreign exchange and reporting across the globe and supports multiple transaction types Citi's next-generation award-winning banking platform CitiDirect ® provides one-click access to global transaction capabilities using an intuitive and user-centric workflow. CitiDirect Basics: Getting Started Guide 2 Citigroup Corporate and Investment Banking CitiDirect Customer Support In addition to Online Help, the CitiDirect Customer Support resources described below are available to you. for receiving help with products, service Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Learning Center Log-out: CitiDirect Online Banking Customer Service Representative. Getting Started 2. 5. Signing On to CitiDirect Online Banking If you do not have a Security Manager at your company you should compile the required documentation for yourself. Use for any other purpose is prohibited. Please contact your Citi Service Representative if you require assistance. Go to the Maintenance option on the CitiDirect navigation bar. Open the Libraries screen and go to "Debit Account. ) used to access CitiDirect are password protected Additionally, you may need to engage your IT department to assist with the PC best practices and perform related risk assessment along with controls evaluation periodically. 5, CSS-MP 1. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: Install the CitiDirect Online Banking Software: Before you begin the installation of CitiDirect Online Banking, please select one of the options below and click Continue. Mail to Address Address where the payment is to be mailed. View Login 1. How do I log into CitiDirect on my computer using this new login method? • Go to the CitiDirect homepage. What is CitiDirect BE Medical Support Provided Indicates if medical support is provided. View Printable Format : Back Contact your Citibank Service Representative for an Access Code. View Printable Format : Back What is CitiDirect BESM Mobile — Trade Advisor? browser must, at a minimum, support XHTML-MP 1. * Create your CitiDirect BE MobilePASS login profile using CitiDirect BE and provide greater customer flexibility and mobility in accessing information on CitiDirect BE. A new Payment Services Guide is also now available. Select the appropriate solution, and access a list Home About CitiDirect Getting Started Customer Support Trade Advisor Payment CitiDirect News: Solutions & Services: FAQs: Contacts: Other Links: Client Academy: Transaction Services: New Functionality - Trade Advisor Mobile: Site Map: Log-out: You can select one country from the dropdown below for a list of available CitiDirect contacts in Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Customer Support Log-out: CitiDirect Online Banking - Contacts: CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. Log-out: CitiDirect Online Banking - Support News: Customer support is an integral part of CitiDirect Online Banking, as it is with all Citibank solutions and services. com Our Web Site contains FAQs, which address both the use of the application and the Web site. CitiDirect puts all your corporate banking functions in one security-protected place, giving you around the globe, centralized access to your A comprehensive self-service capability, Online Help contains information support and a glossary of terms for all functionality and services offered through CitiDirect. The Registration screen Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking Welcome to CitiDirect Online Banking, Citibank's Web-based banking platform. www. 1. CitiDirect Login Page You can select to complete your request in your local language (see page 23 for full list of supported countries). Both Cash and Trade functions are supported on CitiDirect BESM, however, this user guide only covers the Trade functionality. Treasury and Trade Solutions KEY FEATURES With CitiDirect BE® Chat, help is a simple click away. Citibank Trade Services features and functionality may vary by country. for receiving help with products, service or Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking - FAQ Answer Related Links: No Related Articles: Contacts : Here is where you can find your. : Test Secure Sockets Layer Test your Internet Connection for SSL Protocol. Additional functionality will be Alternatively, to download the CitiDirect mobile app, go to the app store(s) on your mobile device and search for CitiDirect. Securely manage your global cash and trade needs anytime, anywhere, real time with CitiDirect® Services. As with CitiDirect BE, you can securely log in via any of the following Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Customer Support Log-out: CitiDirect Online Banking - Contacts: CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. various combinations of documents. com Banking on the future of digital payments by connecting business across 160 markets. CitiDirect® Services - citidirectbeportalnam. 10 How would a user be able to entitle different individuals with different functionality access on CitiDirect BE Mobile? An individual’s entitlements are based on their existing CitiDirect entitlements. All transactional records, reports, email, software and other data Securely access CitiDirect® services for managing accounts and transactions. ) and then inquire and manage the results of transactions executed via CAT-i without a need to use Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking - FAQ Answer Customer Service Representative. Home About CitiDirect Getting Started Customer Support Trade Advisor: Customer Support Log-out: CitiDirect Online Banking - Contacts: CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. Please contact your Security Manager if you need to obtain sign-on information and credentials. Mail to Name Name of the entity/individual to which the payment is to be mailed. capabilities offered on CitiDirect. If you are already registered, use this Access Code to update you registration profile. For more information on Trade Services through CitiDirect Online Banking, please contact your Citibank Service Representative to schedule a demonstration, or complete our Information Request Form. Support News Information compiled by the support team to help you use CitiDirect solutions and services. Select the appropriate solution Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking - Learning Center: Customer Service Representative. Citi can help support your commercial Banking on the future of digital payments by connecting business across 160 markets. If you are not sure that you can use CitiDirect BE Mobile, please contact your Citi Client Services representative. 6 MobilePASS | Reference Guide Step 3: Activate Your MobilePASS Token. Home About CitiDirect Getting Started Customer Support Trade Advisor: Trade Advisor Log-out: CitiDirect Online Banking - Contacts: CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. Use your existing CitiDirect credentials to authenticate and login to the CitiDirect mobile app. CitiDirect Customer Support 2 Sign on to CitiDirect ••Customer Service Centers You can contact our CitiDirect® Online Banking Service Representatives who are available to support your technical needs, as well as to assist you with general CitiDirect questions. * Required Field. Log in to CitiDirect BE for secure access to your accounts and transactions anytime, anywhere. Check My PC with Sun Java Software. If you want to know all the options that Citi Commercial Cards An end-to-end trade solution CitiDirect Online Banking offers fast, easy access to critical real-time information and the capability to initiate transactions in minutes – all in a secure, user-friendly Web-based platform. To register for the Learning Center follow the steps below. Go to My Settings in CitiDirect BE and sign up to use MobilePASS login. Each has been designed in a format that is easily printed, so you Select your Login Method based on your credential type. You can logon with a digital certificate only after you have downloaded a valid portal logon certificate into your Citi authorized Smartcard / USB Token. For Argentina clients: Toll Free +0810 777 1500 or Local call +5411 4329 1500 Home About CitiDirect Getting Started Customer Support Trade Advisor Payment CitiDirect News: Solutions & Services: FAQs: Contacts: Other Links: Client Academy: Transaction Services: New Functionality - Trade Advisor Mobile: Site Map: Log-out: You can select one country from the dropdown below for a list of available CitiDirect contacts in You can contact your Customer Service Representative if you need an Access Code. Securely log in to CitiDirect® for global transaction capabilities and account management. com This website supports IPV6 Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Trade Advisor Log-out: CitiDirect Online Banking - Contacts: CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. 2 How do I login to CitiDirect BE Mobile. Availability A live Citi representative is available to assist you during service center hours. View Printable Format : Back Citigroup. Who do I call for support on CitiDirect Online Banking? Do I need a Web server SSL certificate and a personal digital certificate to use AFRD? Customer Service Representative. Choose from a variety of payment options, including: Funds transfers, available in over 135 currencies covering more than 150 countries for receiving help with products, service or technical inquiries. If there are other CitiDirect users in your office, check with them to see if they can access the platform. The CitiDirect Online Banking application goes through regularly scheduled maintenance and is unavailable during the following time frames: Weekly: From 12:00PM Eastern Daylight Time (EDT) on Saturday through 1:00AM EDT on Sunday (16:00 Greenwich Mean Time (GMT) on Saturday through 05:00 GMT on Sunday) with LIMITED access to CitiDirect starting on CitiDirect online. NET Software Citi Commercial Cards The Safeword card number can be found either on the reverse of the user’s Safeword card or by viewing the User Profile in CitiDirect. com Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking - FAQ Answer Customer Service Representative. com Terms Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking - FAQ Answer Customer Service Representative. Does CitiDirect Online Banking offer a solution for Letter of Credit (LC) issuance? Does CitiDirect offer a solution for initiating both domestic and international payments? *Check My PC for Microsoft . Visit our Help Center to understand why this might happen and how to fix it. If you have not registered on www. 9 Is CitiDirect BE Mobile available for all CitiDirect users? Citi is rolling out CitiDirect BE Mobile on a branch-by-branch basis and is currently live in over 80 countries. Citi’s global footprint and CitiDirect’s one-click access to global transaction capabilities are helping power Maurice Ward’s geographical expansion. Please note that this release of CitiDirect BE Mobile is not representative of the full suite of capabilities offered on CitiDirect. Please check with your Citibank representative for more details. 10 What are the default notifications settings? Select your Login Method based on your credential type. and parts of Canada and the Caribbean CitiDirect and provide greater customer flexibility and mobility in accessing information on CitiDirect. Connect directly with a CitiService Representative today. • Once you see a QR code on screen, open the CitiDirect mobile app on your mobile phone, tap “Desktop/Tablet Login” and then enter the Mobile and CitiDirect BE ®Tablet are channel extensions of CitiDirect BE that provide clients with the ability to securely manage their global cash and trade needs anytime, anywhere, real-time. View Printable Format : Back Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking Welcome to CitiDirect Online Banking, Citibank's Web-based banking platform. e. For further questions, please refer to the FAQ or contact your usual EB Support or Customer Services representative. Customer will use CitiDirect BE in accordance with the system specifications provided by Citibank. 2. citidirect. Home About CitiDirect Getting Started Customer Support Trade Advisor: Log-out: CitiDirect Online Banking - FAQ Answer Customer Service Representative. If you do not know which certificate is your logon certificate, contact a Customer Log in to CitiDirect® Services for secure access to global transaction capabilities and account management. Logging In 3. The mobile app is currently available in selected markets and can be downloaded on mobile as well as tablet devices. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: What ports must be opened to use Secure Sockets Layer (SSL), and why? Customer Service Representative. Please refer to the EMEA AML Requirements Schedule for a list of the required documents. com Our Web site contains FAQs, which address both the use of the application and the Web site. Note: If you have already registered at www. Select the appropriate solution CitiDirect Customer Support . The Web site also offers a Learning Center Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Customer Support Language Preference: Support News: FAQs: Contacts: Site Map: Log-out: CitiDirect Log-out: CitiDirect Online Banking - FAQ Search: FAQ Search. Back Citigroup. Please note that this release of CitiDirect BE Mobile is not representative of the full suite of . Release News – July 11, 2015 3 Log in to all CitiDirect BE channels using the same Login ID Customer Service You can contact our CitiDirect Online Banking Service Representatives who are available to support your technical needs, as well as to assist you with general CitiDirect questions. 3. Support News : Information compiled by the support team to help you use CitiDirect solutions and services. * Email ID Email is required, please enter. * If you are unable to view a new account on the payments screen in the CitiDirect Online Banking system, verify the status of the account or verify your access rights to the account. contact your Citibank Customer Service representative Why did I receive the following response to Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. for receiving help with products, service or technical inquiries. The Web site also offers a Learning Center Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: Welcome to Check My PC: A Check My PC will determine whether your PC meets the minimum software requirements to run CitiDirect Online Banking. Continue * = Required Field Return to login page . com Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: Bangladesh, New Zealand, Thailand, and Vietnam specific information The Anti-Money Laundering (AML) / Customer Due Diligence (CDD) functionality currently available in CitiDirect BE® now covers the following countries: Log-out: CitiDirect Online Banking - FAQ Answer: Can I issue my own Web server SSL certificate? CitiDirect Online Banking supports an extensive list of Certificate Authorities (CAs) that can be supported for establishing the SSL session. Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. The addendums cover functionality enhancements to Trade, Payments, Reporting, Collections, Netting, Liquidity, Disbursements, WorldLink, File Delivery, and Lockbox services through CitiDirect Online Banking from September 2003 to March 2004. For Argentina clients: Toll Free +0810 777 1500 or Local call +5411 4329 1500 Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor Log-out: Home: CitiDirect News Solutions & Services Getting Started: Check My PC System Requirements Technology Security Features FAQs Contacts : Customer Support: Support News FAQs Contacts: Trade Advisor: Contacts L/C Confirmation Inquiry Trade Citidirect Be Customer Support Representative Citibank Phone Number | Call Now 1-800-374-9700. Customer Service Representative. com This website supports IPV6 2. Setting up To Our Valued Customers: CitiDirect BE® and CitiConnect® represent the next generation of itis access channels for online banking and host -to-host please contact your Citi representative. Sucursal Argentina, please refer to the information below or contact your local CitiService representative for assistance. CitiDirect BE ® Helpdesk Representatives are available to support your technical needs, as well as to assist you with general CitiDirect BE ® questions. Our goal is to meet your needs by giving you access to news and information about CitiDirect and our support team. the phone’s browser must, at a minimum, support XHTML-MP 1. Government This session cannot be initiated because there is already an active session for this User. As a valued user of CitiDirect Online Banking, we wanted to notify you of an upcoming change to your Automated File and Report Delivery (AFRD) service. For questions or additional information, please Select your Login Method based on your credential type. com Our CitiDirect Online Web Site contains FAQs, which address both the use of the application, and the Web site. Go to Login Page. At this point in time, when an individual is entitled to mobile access, they will be Home About CitiDirect Getting Started Customer Support Trade Advisor Payment CitiDirect News: Solutions & Services: FAQs: Contacts: Other Links: Client Academy: Transaction Services: New Functionality - Trade Advisor Mobile: Site Map: Log-out: You can select one country from the dropdown below for a list of available CitiDirect contacts in Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Getting Started Log-out: CitiDirect Online Banking - Getting Started: Check My PC Customer Service Representative. Home About CitiDirect Getting Started Customer Support Trade Advisor: Customer Support Language Preference: Support News: FAQs: Contacts: Site Map: Log-out: CitiDirect Online Banking Log-out: CitiDirect Online Banking - FAQ Search: FAQ Search. 7 • On the CitiDirect BE Login Page, select the “SafeWord” Login Method and enter your Login ID. The Schedule sets out the specific requirements for the regulated countries, i. If your preferred bank is Citibank, you may want to know the different alternatives to obtain all the necessary information for the use of your CitiBank USA Telephone. CitiDirect BE® Digital Onboarding User Guide A quick reference for providing account opening information and documentation 1. If not, contact your internal technical support area. com. CitiDirect Basics: Comprehensive Guide 3 Citigroup Corporate and Investment Banking Sign-on Requirements To sign-on to CitiDirect, ensure that you have the following: • A SafeWord™ card and a corresponding Personal Identification Number (PIN), or a Secured Password ID, provided by your Security Manager. To log into CitiDirect BE Mobile, use the same credentials as you would on CitiDirect BE. Electronic Home About CitiDirect Getting Started Customer Support Trade Advisor Payment CitiDirect News: Solutions & Services: FAQs: Contacts: Other Links: Client Academy: Transaction Services: New Functionality - Trade Advisor Mobile: Site Map: Log-out: You can select one country from the dropdown below for a list of available CitiDirect contacts in A comprehensive self-service capability, Online Help contains information support and a glossary of terms for all functionality and services offered through CitiDirect. com Terms The Safeword card number can be found either on the reverse of the user’s Safeword card or by viewing the User Profile in CitiDirect. Client Authentication Process 4. " Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: Welcome to Check My PC: A Check My PC will determine whether your PC meets the minimum software requirements to run CitiDirect Online Banking. Sincerely, The CitiDirect BE and CitiConnect Teams . questions, please contact your Security Manager or your Citi Customer Representative who can retrieve the half-code on your behalf. . CitiDirect puts all your corporate banking functions in one security-protected place, giving you around the globe, centralized access to your Customer support is an integral part of CitiDirect Online Banking, as it is with all Citibank solutions and services. 0, JavaScript 1. A mobile browser based application that allows clients to view and authorize payments remotely using a mobile device. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Trade Advisor CitiDirect BE Mobile - Trade Advisor Frequently Asked Questions : View All Contacts : Here is where you can find your. For a list of representatives in your area, go to the “Contacts” section Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Customer Support Language Preference: Support News: FAQs: Contacts: Site Map: Log-out: CitiDirect Log-out: CitiDirect Online Banking - FAQ Search: FAQ Search. com Home About CitiDirect Getting Started Customer Support Trade Advisor: Customer Support Log-out: CitiDirect Online Banking - Contacts: CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. Customer Service You can contact our CitiDirect Online Banking Service Representatives who are available to support your technical needs, as well as to assist you with general CitiDirect questions. For Exporters Initiate direct documentary collections and track direct documentary payments Track letters of credit and amendment activity CitiDirect BESM is Citibank’s best-in-class web-based banking platform, which consolidates all your corporate banking functions in a globally accessible and secure platform. We hope these added features provide value to your CitiDirect BE and CitiConnect experience.